Fixing Call and Sound Problems on Samsung Galaxy A54

Fixing Call and Sound Problems on Samsung Galaxy A54: Reality Check

Many Galaxy A54 users assume call and sound issues are rare. “It must be my network,” they often think in London or Manchester. Reality? Hardware quirks, software glitches, and UK network conditions conspire more often than most anticipate. Ignoring the real causes can turn a simple fix into a multi-hour frustration.

What Actually Breaks Most Often

Observation across UK user forums and repair centres highlights three primary culprits:

  1. Software and firmware glitches: Updates to One UI occasionally introduce call dropouts or inconsistent audio routing. Users in Edinburgh reported sudden low-volume issues after a minor firmware patch.
  2. Network-related problems: Weak 4G/5G coverage, VoLTE misconfigurations, or carrier-specific optimisations often result in call drops or muffled audio. In rural Devon, Galaxy A54 owners experienced frequent call interruptions due to patchy 4G coverage.
  3. Hardware defects: Microphones, earpieces, or speakers occasionally fail. A Birmingham user found that dust or minor impact misaligned the internal speaker, reducing clarity.

What Looks Like a Fix but Isn’t

Several “quick solutions” can be misleading:

  • Restarting the phone: Temporarily restores call function but doesn’t address underlying software or network issues.
  • Resetting network settings: Often helps with network recognition but wipes saved Wi-Fi and paired devices. Users in Glasgow reported frustration when hotspot and Bluetooth connections vanished after resets.
  • Third-party call apps: Some apps promise clearer audio or VoIP alternatives, but on the A54, they may conflict with the native dialer or VoLTE, leading to inconsistent behaviour.

Trade-offs, Costs, and Limitations

Fixing call and sound issues requires understanding trade-offs:

  • Software updates: Essential for fixing firmware-induced glitches, but can temporarily exacerbate audio routing issues until the system recalibrates.
  • Manual network checks: Toggling VoLTE or 5G can restore calls, but requires knowledge of carrier-specific configurations (EE, O2, Vodafone, or MVNOs).
  • Hardware repairs: Earpiece or microphone replacement costs £70–£150 in UK authorised service centres, depending on part availability.

Human friction example: In Bristol, a user discovered that after an update, the call volume slider reset unpredictably, leaving low volume in noisy environments. Minor UI quirks like this amplify perceived hardware or network problems.

Step-by-Step Highlight (with Imperfections)

Suggested sequence for troubleshooting:

  • Check Settings > Sounds and Vibration > Volume for call and media sliders
  • Verify Settings > Connections > Mobile Networks > VoLTE calls is enabled if your carrier supports it
  • Restart the device (temporary fix for software glitches)
  • Reset network settings if persistent connectivity issues occur (remember: Wi-Fi and Bluetooth credentials will be lost)
  • Test using a headset to rule out earpiece hardware defects
  • Visit an authorised service centre if problems persist, especially if audio is muffled or distorted

Note: Some menu paths recently shifted in Android 13 updates, which may cause initial confusion when navigating Connections > Mobile Networks. Settings sometimes fail to save on the first try, requiring a second attempt.

Verdict

Galaxy A54 call and sound problems are rarely simple network issues. Most arise from software glitches, VoLTE misconfigurations, or minor hardware defects. Quick fixes — restarts, third-party apps, or blind resets — rarely solve the underlying causes. AvNexo’s observations suggest UK users benefit from methodical troubleshooting: verifying network settings, checking volume sliders, and considering hardware repair if issues persist.

Expect friction: menus may move, settings may not stick, and network coverage affects performance. Understanding these realities avoids wasted time and ensures calls remain reliable across UK locations.

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