AvNexo

Dead Pixels and Warranty Claims in the UK Explained The first time I had to navigate a warranty claim for a dead pixel, it was on a phone purchased in central London. A tiny black dot appeared near the centre of the screen within weeks of unboxing. I had no idea whether the manufacturer would cover it, or if I was out of luck. After speaking to multiple UK repair centres and users, I realised there are clear rules—but the process can be surprisingly nuanced. Understanding UK Consumer Rights In the UK, your rights as a consumer are protected under the Consumer Rights Act 2015. This means: Goods must be of satisfactory quality, fit for purpose, and as described If a dead pixel affects reasonable use, it can count as a defect Claims can be made within the first six years in England, Wales, and Northern Ireland (five years in Scotland) for faulty goods, though earlier periods are most practical for tech devices Users in Birmingham and Manchester have successfully claime...

How Common Are Dead Pixels on Modern Smartphones? When I first bought a flagship phone in central London, I was surprised to notice a tiny black dot near the edge. A dead pixel. I immediately wondered: are dead pixels a rare fluke, or something I should expect on modern smartphones? Over the past few years, through conversations with users across the UK—from Manchester to Brighton—and testing multiple devices for AvNexo, I’ve gathered a clear picture of how frequent these tiny display failures really are. Understanding the Scale Dead pixels are permanent black spots caused by a failure in a pixel’s electrical circuit. They differ from stuck pixels, which may be coloured or partially functional. Although modern manufacturing processes are far more precise than they were a decade ago, dead pixels still occur. Based on data from UK users and repair centres: Most new phones have zero dead pixels out of the box Occasional units may have 1–2 pixels affected Higher-end OLED...

Can Dead Pixels Be Fixed or Is Screen Replacement Needed? The first time I confronted a dead pixel, it was on a phone I’d bought in central London. A tiny black dot near the top-left corner refused to disappear, no matter what I tried. At first, I hoped software tricks or apps could fix it, but reality soon set in: dead pixels are stubborn, and sometimes irreversible. The big question for many UK users is whether any attempt at fixing is worth it, or if screen replacement is the only practical solution. Understanding Dead Pixels Dead pixels occur when a pixel’s electrical connection fails. Unlike stuck pixels, which are coloured or lit irregularly, dead pixels appear as permanent black spots. Causes include: Manufacturing defects – some pixels are dead from the factory Physical damage – drops, pressure, or impacts Electrical or heat stress – over time, pixel circuits can fail Users in Manchester and Leeds often report noticing these during video playback or while ...

Stuck Pixels vs Dead Pixels: How to Tell the Difference I first learned the difference between a stuck pixel and a dead pixel the hard way, staring at a phone screen late at night in a quiet flat in North London. There was a tiny green dot near the top edge that refused to disappear. Some days it looked brighter, other days I barely noticed it. That inconsistency was the clue. If you’ve ever spotted a strange dot on your display and wondered whether it’s dead, stuck, or something else entirely, you’re not alone. This confusion comes up constantly among UK users, especially when resale, warranty claims, or screen replacement costs are on the line. The difference between stuck and dead pixels isn’t just technical. It affects whether the problem can improve, stay the same, or get worse. What Is a Pixel, Really? A pixel is the smallest controllable unit of your display. On modern smartphone screens, millions of pixels work together to form images. Each pixel has sub-pixels: ...

Dead Pixels on Phone Screen: What They Are and If They Spread The first time I noticed a dead pixel, I didn’t even realise that’s what it was. It was a tiny black dot near the edge of the screen, only visible at night while scrolling in bed in a flat in South London. At first, I thought it was dust or a smudge. It wasn’t. And unlike bright spots, this dot never changed colour, never reacted, and never went away. Dead pixels are one of those display issues that sound technical but become deeply personal once you spot one on your own phone. The big questions always follow quickly: what exactly is a dead pixel, how is it different from other screen flaws, and can it spread over time? What Is a Dead Pixel? A dead pixel is a pixel that no longer emits light at all. It appears as a permanent black dot on the screen, regardless of what colour or brightness you display. This is different from: Stuck pixels – pixels locked on red, green, blue, or white Bright spots – areas o...